Security & Privacy

Pro-Bolt has taken extensive measures to ensure that any data transmitted by our users cannot be intercepted, viewed, or blocked by unauthorised parties. We also have established policies telling our users how we use and store their information, such as addressing information and credit cards. See our Privacy Statement for further details.

Pro-Bolt ensures the security of all protected data transmitted to and from our site through the use of a server-based encryption technology called Secure Sockets Layer (SSL). Any personal information (such as your password, address and phone number, or your credit card number), is encoded so that it is available only to you and Pro-Bolt, in order to make sure your purchasing goes smoothly. This security protects you from impostors, eavesdroppers and vandals that might otherwise access your information as it is transmitted from one computer to another. With this security, you can send your credit card number to us without risk of interception. SSL security actually makes shopping over the Internet safer than shopping by telephone.

Both the Microsoft Internet Explorer and the Netscape Navigator browsers have built-in security mechanisms to prevent users from unwittingly submitting sensitive information over insecure channels. If a user tries to submit information to an unsecured site, these browsers will, by default, show a warning. By contrast, if a user attempts to submit information to a site without a valid Digital ID and SSL connection, no such warning is sent.


Any information displayed on our website is intended for guidance purposes only. We reserve the right to change pricing and availability information at our discretion without prior notice. Any such changes will apply to subsequent orders by you. However we provide a service to you as well as links to other websites on an "as is" basis. We make no representations or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms Act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free. You hereby warrant that you are satisfied as to the suitability of the goods for your own specific purposes and that they are not sold to you on a trial basis.

We do not guarantee that this website will be compatible with all hardware and software which may be used by visitors to our site. In no event shall we be liable for any special, incidental or consequential damages, or for interrupted communications, lost data, loss of profits, reverses or viruses which may affect your computer equipment, software, data or other property as a result of you accessing, using or browsing our website or you downloading any of the materials, data, text or images contained thereon. Our maximum aggregate liability under this agreement whether arising from negligence, breach of contract or otherwise shall be limited in respect of one incident or a series of two or more related incidents to the amount equal to the cover provided to us under our policies of insurance or the price paid by you for the goods whichever is the lesser. Also please note that the item received may differ from that shown on the website.

Privacy Policy

Pro-Bolt is committed to a rigorous policy in respect of privacy, given the current regulatory and technical environment we are committed to protecting your privacy.

Use of Personal Data

We will collect information and use it for the following purposes:

When placing an order and thereby opening an account with us we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. We use this information in order to process and run your account, for credit purposes, marketing, market research and analysis and to notify you of the status of the order. We also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your order or account. Should you enter a competition or other promotional feature on our website we may ask you for your name, address and e-mail address in order that we may efficiently administer the competition and promotion. We may disclose your information to other parties for the purposes of processing and fulfilling your order. We may also use the information that we collect from you to notify you from time to time about functionality changes to our website, the service that we provide and details of special or promotional offers.

Protection of Personal Data

We have taken every possible precaution to create a secure environment to protect the personal information supplied by you to us when making an order or opening an Account. When an order is placed or Account opened we offer the use of a secure service. We have adopted the industry standard encryption methods in that the secure service software (SSL) encrypts all information input before it is sent to us. In order to comply with the Data Protection Act 1998 and for maximum peace of mind we can advise that we have implemented strict security procedures in relation to the storage and disclosure of information which you have given to us for the purpose of preventing unauthorised access. For security reasons and to protect your right to privacy we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any order from you.


Cookies are small pieces of information that websites transfer to your computer hard drive which we use to enable our website to provide features such as automatic login, personalised greetings and storage of items in your Shopping Basket. Cookies can be turned off in your browser or you can be notified when you receive a cookie so you choose whether to accept it. The Help menu of your browser should contain information on how to do this. However, changing these settings may mean that you will not be able to take advantage of some of the advanced features on the site. If you do wish to remove cookies after a visit to the site, perhaps because you are using a shared computer, you can clear the cookies by clicking on the sign out link.

Disclosure of Information to Third Parties

We do not sell, trade or rent your personal information (data) to others. We may provide statistics or analytical records about our customers, sales, traffic patterns to reputable third party vendors but this information will not include any personally identifying information on you. We employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you, analysis of data, provision of marketing assistance, processing credit card payments and provision of a customer services department. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.

Consent and Data Protection

By using our website you irrevocably consent to authorising us to collate, collect and use this information. Any changes to our privacy policy will be updated and posted on this page of our website.

Opt Out

You can opt out of e-mail updates by sending us an e-mail at requesting that you be removed from our updates list.